Botswana Telecommunications Corporation Limited (BTC) has launched new mobile corporate offers in a push for improved customer experience.
At a glam themed night, the company announced new products aimed at improving business communications. BTC General Manager Marketing, Pilot Yane said the new offers were meant to bridge communications gaps and give customers the best customer experience on how they go on with their daily business, “we are excited to be launching these new mobile corporate offers that will truly impact our customers. All these were designed to get the user in the driver’s seat, they will have the ability to build their own voice and data packages, a first in the market.”
Yane said the corporation is in a trajectory to revamp the telecommunications industry by providing needs specific products as a response to customer demands for improved connectivity. The corporate offers include Build Your Own Package, a product which allows a subscriber to build their own mobile packages based on their usage patterns. Furthermore, the offer allows customers flexible contract terms.
Speaking at the launch, BTC General Manager Sales, Mokgethi Nyatseng said they are working on providing more cutting-edge solutions to the market. “We are the home of telecommunications, our products range from fixed, to data to mobile, so we are the only ones in the industry who have the ability to actually innovate within all these platforms. As part of our broader strategy, we are making a brand promise for high quality service at the right price.”
Nyatseng said the corporation will continue to push the barrier in terms of solutions in efforts to reach more people. “We remain the network with the widest network reach and with our infrastructure strength, we can only grow from here,” said Nyatseng.